PRIVACY POLICY

1. Purpose

This Privacy Policy has been prepared and made available to users of this Website in order to comply with the obligation to provide information regarding the processing of personal data, in accordance with the following legislation:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation – GDPR).
  • Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).
  • Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.
  • Law 9/2014 of 9 May on General Telecommunications.

Should you have any questions regarding this Privacy Policy, please do not hesitate to contact us.

2. Data Controller

BLUEROOM MARKETING Y COMUNICACIÓN, S.L. (“BLUEROOM”), whose registered office is at Calle San Andrés 25 – Bajo A – 28004 Madrid, Spain, Tax Identification Number (CIF): B-83697672, registered with the Madrid Mercantile Registry, Volume 19160, Folio 191, Sheet M-335316. Contact email: info@blueroom.es

3. Purposes of Processing

Users are responsible for ensuring that the personal data they provide is accurate and truthful. BLUEROOM reserves the right to exclude from its services any user who has supplied false or inaccurate information, without prejudice to any legal remedies available. We process your personal data for the following purposes:

  • Processing based on a business relationship or contractual necessity: Where processing is necessary for entering into or performing a contract with you, including the provision of services you have requested, together with the subsequent administration, maintenance and management of that contractual relationship.
  • Processing based on your consent: Where you have expressly provided your consent, whether through written or electronic means, we may process your personal data in order to carry out marketing and commercial communications, create a commercial profile based on your personal data, offer products and services that may be of interest to you, include you in loyalty programmes, enable your participation in competitions and prize draws, invite you to events, seminars, presentations and similar activities.
  • Processing based on our legitimate interests: We may process your personal data for our legitimate business interests, including the promotion of products or services similar to those you have previously contracted.
    Depending on the nature of your relationship with BLUEROOM, we may also process your image and/or voice and record telephone or video conversations, where you have been expressly informed beforehand, in connection with marketing activities carried out by BLUEROOM on behalf of its clients.
  • Processing to comply with legal obligations: We will process your personal data where necessary to comply with applicable legal, regulatory and tax obligations.

4. Source of Personal Data

As a general rule, BLUEROOM collects personal data directly from the data subject with their express consent through the various channels made available by BLUEROOM, including subscription forms, registration forms, marketing campaigns, events, seminars, presentations, promotions, competitions and similar initiatives.
Personal data may be provided in writing or by electronic or online means through forms available on BLUEROOM’s websites or through any other channels made available to the data subject.
Different forms on our website may collect personal data for different purposes, which are explained where relevant.

Consent to the processing of personal data may be withdrawn at any time. However, failure to provide all or part of the requested information may prevent us from processing your request or fulfilling our contractual obligations. Withdrawal of consent does not affect processing carried out before such withdrawal and does not prevent us from retaining or restricting access to your data where required by law or by order of a competent authority.

Where you provide personal data relating to another individual, you warrant that such disclosure complies with this Privacy Policy, the GDPR and the LOPDGDD.

In all cases, you warrant that the personal data provided to BLUEROOM is accurate, complete and up to date, and you undertake to notify us promptly of any changes.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable statutory retention periods, provided such retention remains relevant.
Once the applicable retention periods have expired, access to the data will be restricted solely for the purpose of complying with legal obligations, after which the data will be securely deleted or destroyed.

Where personal data is processed in connection with a contractual or business relationship, it will be retained for the duration of that relationship and, thereafter, for a minimum period of five (5) years, unless you object to the processing or request its erasure where legally permissible.

6. Lawful Basis for Processing

The processing of your personal data for the purposes described above is carried out in accordance with the GDPR and the LOPDGDD on one or more of the following legal bases: your explicit consent, the performance of a contract or the implementation of pre-contractual measures, compliance with legal obligations, our legitimate interests, provided these are not overridden by your rights and freedoms.

7. Recipients of Personal Data

  • Your personal data may be disclosed to: public authorities, regulatory bodies and other competent authorities where required by law;
  • collaborating organisations, sponsors and organisers of events, competitions, promotions and marketing campaigns, where you have expressly consented to such disclosure;
  • financial institutions for the purpose of processing payments and collections;
  • trusted service providers and other third parties acting on our behalf where necessary for the provision of our services.

8. Your Rights

You may exercise your rights by sending an email to info@blueroom.es or by writing to:
BLUEROOM
Calle San Andrés 25 – Bajo A
28004 Madrid
Spain
Please include a copy of your national identity card or another official document proving your identity.

We will respond to your request within one month of receipt unless, due to the complexity or number of requests received, an extension is permitted by law. Where an extension applies, you will be informed accordingly.

If you believe your data protection rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you are dissatisfied with BLUEROOM’s response.
Further information is available at www.aepd.es.

9. Security Measures

BLUEROOM undertakes to maintain the confidentiality of the personal data processed and to implement appropriate technical and organisational measures to ensure its integrity, security and protection against unauthorised access, alteration, disclosure or destruction.

To exercise your rights, please contact us at info@blueroom.es or by writing to:
BLUEROOM
Calle San Andrés 25 – Bajo A
28004 Madrid
Spain
Please include a copy of your national identity card or another official document proving your identity.

Whilst BLUEROOM applies appropriate security measures, internet communications cannot be guaranteed to be completely secure. Accordingly, although every reasonable effort is made to protect your personal data, absolute protection against fraud or unauthorised access cannot be guaranteed.
Access to personal data is restricted solely to authorised personnel who require such access for the performance of their duties, and appropriate systems are implemented to prevent unauthorised access.

You are responsible for keeping any usernames, passwords or access credentials provided to you secure and confidential. Please do not share your login credentials with any third party and ensure they are used appropriately when accessing this Website.